Editor’s Note: 

Today we are running the fourteenth segment of the 15-part series on college-student-loan debt.  (Thank you to onlinecolleges.net for putting this together.)

Debt collectors are the subject of thousands of complaints every year.

Debt collectors are the subject of more complaints to the FTC than any other industry. Recently, three agencies working with the Education Department settled out of court in response to allegations of abusive debt collections. In 2011 alone, the Department of Education received 1,406 complaints against the debt collectors it employs, up 42% from the year before.

http://www.studentloanborrowerassistance.org/blogs/wp-content/www.studentloanborrowerassistance.org/uploads/File/borrowers-on-hold.pdf